Your boiler and central heating system is in safe hands with us. Our 3-tiered cover options have everything to keep your boiler and central heating system running smoothly. At United Heating Services - we understand that your boiler and central heating system is the one thing you don’t want to be without, so we take the worry away by keeping your boiler and central heating system in tip top condition.
We include an annual service in every contract type, and this can identify issues before they arise and become a problem – make sure to contact us today to discuss what cover is best for you.
Including...
£11 a month
£30 excess
Including...
£13 a month
£25 excess
Including...
£16 a month
£20 excess
Need a new boiler? Call our experts today to arrange a free quote.
Keep your boiler safe and efficient with our expert servicing.
Looking for a maintenance contract? Call today to discuss our great prices.
Trust our experts to keep your radiators and hot water system working.
Are you a landlord? Contact us to keep your property’s safe.
United Heating Services was created early 2018 by its owner and founder Adam Shields; an ex British Gas engineer, with over 14 years experience in the central heating industry as a technical heating engineer.
The vision for United Heating Services was to create an honest, transparent and reliable central heating services company in Sussex and Surrey. We feel that customers can trust and use us with confidence, knowing that the job is going to be done properly and professionally - with minimal fuss and minimal mess in your property.
Our staff are friendly to talk to, and are very knowledgeable. We are always up to date with the current Gas Safe regulation updates. All our engineers are fully qualified and up-to-date, guaranteed.
Whether you need a landlord safety inspection for your rental property, or a new boiler installation for your home - we have you covered. We guarantee that the highest quality, industry standard work will be done on every job done.
From Littlehampton to Gatwick, back down to Brighton, and everywhere in between. We travel up to 50 miles from Littlehampton, where we are based in West Sussex. Although we cover a large area - our price range is very competitive, and we will never overcharge unnecessarily to travel a large distance.
We know that sometimes speed is of an essence and never more so than in the case of an emergency. Is your life at risk? Please call 999 immediately. Otherwise, please contact us - we guarantee a speedy response to all of our customers.
We are proud to offer same day and emergency work across Sussex and Surrey, with a guaranteed speedy response to all our customers.
We know that coming home to a warm house on a cold day, or having a hot bath after a hard day at work is something we take for granted and never want to be without.
Therefore, it’s particularly vital to know who to turn to when your boiler packs up. That’s why United Heating Services Littlehampton are always on hand to put the warmth back into your Sussex and Surrey home.
Period of Agreement
If you pay by monthly standing order, your agreement runs until you tell us that you would like to cancel, or if we cancel the agreement (see “Cancellation”). You may cancel the agreement at any time. We will write to you to tell you about any changes to the terms and conditions or prices. For all other payment methods, your agreement runs for 12 months from the date it begins (or is renewed), unless you or we use the cancellation rights (set out in the clause headed Cancellation)
Start Date
Your agreement begins when we process your application and you receive confirmation that contract is active.
Yearly Inspection
We normally carry out the yearly inspection around the same time each year where possible, depending on workload. We will inform you in writing when your service check is due.
Cancellation
We will cancel your agreement if:
• You have given false information
• You do not make an agreed payment
• We are not reasonably able to find parts to keep your system working safely, or circumstances arise which make it inappropriate for the contract to continue.
If we cancel your agreement, we will:
Give you a refund based on how long is left of any 12-month cash, cheque, and credit or debit card payment. If you cancel your agreement with us, we will not normally give a refund. However, you are entitled to a full refund if you cancel within seven working days of taking out the agreement, as long as we have not done any work. If you cancel your agreement after we have done work, we may charge you an amount that brings your total payments up to £40.00 if we have also carried out an initial safety inspection (or £25.00 if we have not).
Spare Parts
If we do not carry the spare parts your repair needs on the day, we will do all we reasonably can to find parts from our suppliers. We may use an approved alternative or parts that have been reconditioned by the original manufacturer.
Unlimited call Outs
Unlimited call outs are covered in all our contracts but will be taken into consideration when renewal is due.
What is not covered in your contract
• Removing sludge or hard-water scale from the boiler or system
• Replacing your boiler if it is seven years old or more
• Repairing or replacing appliance flues that aren't part of your boiler
• Repairing or replacing parts of your central heating system and controls that are specifically designed for piped or electric under floor heating (other than warm-air systems
• Any pipe work if it is concealed in solid floors
• Third party Engineer’s work on your boiler or central heating system
• Solar panels or ground/air source heat pumps or associated controls
Using Personal Information
Information you provide or we hold about you may be used by us to:
• Identify you when you contact us
• Help run (and contact you about how we run) any accounts, services and products we have provided before, or provide now or in the future. Through the CIFAS system (the UK’s fraud-prevention scheme), we and other organization may also access information about you:
• To help make decisions about credit and credit related services for you and members of your household
• To check your identity to prevent money laundering, unless you give us other satisfactory proof of identity.
We may monitor and record communications with you (including phone conversations and emails) for quality assurance, legal, regulatory and training purposes.
Third Party Rights
Nobody other than you will be able to benefit from this agreement.
Our Responsibilities
We will meet our responsibilities under this agreement within a reasonable
time unless it is impossible for us to do this because of circumstances outside our reasonable control. In particular, we will not be responsible for delays caused by our suppliers or their agents.
Excess
Excess amount to be paid for every new breakdown visit required unless otherwise stated.
First Visit Inspection
We will carry out an initial inspection of your boiler/heating system upon contract acceptance and if deemed not safe for contract any money’s paid will be fully refunded as long as no work has taken place.
30 Day Period
If your boiler has broken or breaks down in the first 30 days a charge of £100 is due to cover the cost of repair.
Fixed fee repair
Cover taken out on fixed fee offer will be subject to initial cost price if cancelled within 30 days of job completion.
For more information, please contact us.